Terms and Conditions — Remodelix AI

Last updated: 25 September 2026. For existing users, changes take effect 30 days after we notify you.

These Terms and Conditions ("Terms") are a contract between you and CraftersLabs OÜ, a company registered in Estonia (Kaupmehe tn 7-120, Kesklinna linnaosa, Tallinn, Harju maakond, 10114, Estonia) ("CraftersLabs", "we", "us"). They govern your use of the Remodelix AI app, our website and related services (the "Services"). Our Privacy Policy explains how we handle personal information.

By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

If you live in the United States, Section 16.3 requires most disputes to be resolved by individual arbitration and waives class actions and jury trials. You can opt out within 30 days (Section 16.3(g)).

Nothing in these Terms limits rights you have as a consumer that cannot be changed by contract (Section 15).

1. Eligibility

You must be at least 18 years old and able to enter into a binding contract. You may not use the Services if the law prohibits you from doing so.

2. No account needed

You can use the Services without creating an account. Your projects are linked to your installation of the App, so if you delete the App or change devices, you may lose projects you have not saved to your device. You can restore purchases on a new device with the same Apple ID. Deleting the App does not cancel an App Store subscription — cancel it separately (Section 8). To ask us to delete data we hold, see our Privacy Policy.

3. License to use the App

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the App on Apple-branded devices that you own or control, in accordance with these Terms and Apple's Usage Rules.

4. Your content

4.1 You own your content. "Your content" means photos, room scans, floor plans, prompts, notes and other material you provide. You keep all rights in it.

4.2 License to us. You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit and display your content only as needed to provide, secure and support the Services, including sending it to our AI provider. This license ends when you delete the content or ask us to delete it, except for backup copies kept for a limited time and copies we must keep by law.

4.3 What we don't do. We do not use your content or outputs to train AI models, and we do not use them in our marketing without your separate permission.

4.4 Your promises. You confirm that you have the rights needed to upload your content — including permission from the owner or occupant of any property you photograph or scan, and from any people shown — and that your content does not break any law or infringe anyone's rights.

5. AI-generated outputs

5.1 Ownership. "Outputs" are the designs, 3D scenes, palettes and other results the Services generate for you. On a paid plan, we assign to you any rights we have in your outputs, and you may use them for any lawful purpose, including commercial use. On the free plan, we grant you a non-exclusive license to use your outputs for personal, non-commercial purposes; free-plan outputs may carry a watermark. Outputs may not be protected by copyright in every country, and other users may receive similar outputs; we do not promise that outputs are unique or exclusive.

5.2 Illustrative only. Outputs are inspiration, not architectural, engineering or construction plans. They may not be structurally or technically feasible, may not comply with building codes or planning rules, and may show products that do not exist or cannot be bought. Actual results will differ.

5.3 Measurements and 3D models. Dimensions and 3D models created from photos or scans are estimates. Verify measurements yourself or with a qualified professional before ordering materials or furniture or starting any work.

5.4 Using outputs publicly. If you use outputs in advertising or property listings, you are responsible for complying with applicable laws and listing-service rules, including any requirement to disclose that images are digitally altered or AI-generated. Do not use outputs to mislead anyone about a property's actual condition.

5.5 Removal. We may remove content or outputs that we reasonably believe break these Terms or the law.

6. Acceptable use

You must not:

reverse-engineer, decompile or attempt to extract the source code or models behind the Services, except where the law allows;
interfere with, overload or bypass the security of the Services, or access them by automated means (such as scraping) without our permission;
upload malware, spam, or unlawful, infringing, defamatory, sexually explicit or otherwise harmful material;
upload images of people without their permission, or use the Services for surveillance, facial recognition or identifying individuals;
use the Services to infringe anyone's intellectual property or privacy rights;
resell the Services or provide them to others as a service, unless we agree in writing.

7. AR and scanning safety

AR and scanning features overlay virtual objects on your surroundings. Stay aware of your physical environment, make sure there is adequate lighting, and do not use these features while driving, operating machinery or anywhere it could be unsafe.

8. Subscriptions and purchases

Billing. Subscriptions and credit packs are sold through Apple In-App Purchase and charged to your Apple ID when you confirm the purchase.
Automatic renewal. Subscriptions renew automatically at the price and for the period shown at purchase unless you cancel at least 24 hours before the end of the current period. Manage or cancel in your iPhone Settings → [your name] → Subscriptions.
Free trials. If we offer a free trial, we show its length and the price that applies afterwards before you start. Unless you cancel at least 24 hours before the trial ends, your paid subscription starts automatically.
Price changes. We give at least 30 days' notice of any price increase. Apple also notifies you and, where required, asks for your consent before a higher price applies.
Credits. Credit packs are consumable, non-transferable and have no cash value.
Refunds. Apple processes all payments and refunds under its policies (reportaproblem.apple.com); we cannot issue refunds directly. This does not affect your statutory rights, including any right to cancel or to a remedy if the Services are faulty.

9. Third-party services

The Services rely on or link to services provided by others, such as Apple and Google. Their terms apply to your use of those services, and we are not responsible for their content or practices.

10. Our intellectual property and feedback

The Services — including software, models, designs, trademarks and logos, but excluding your content and outputs assigned to you — belong to us or our licensors. If you send us feedback, we may use it without restriction or payment to you.

11. Suspension and termination

You can stop using the Services at any time. We may suspend or terminate your access if you materially or repeatedly breach these Terms, if the law requires it, or to prevent harm to other users, us or third parties. Where reasonable, we will give you notice and a chance to fix the issue first. If we discontinue the Services, we will give at least 30 days' notice where possible so you can save your designs to your device.

Sections 4.2 (for copies retained as described there), 5.1, 10 and 12 to 16 survive termination.

12. Disclaimers

To the extent permitted by law, the Services are provided "as is" and "as available", and we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Services will be uninterrupted or error-free, or that outputs will be accurate, feasible or suitable for your purpose.

13. Limitation of liability

13.1 To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill.

13.2 To the extent permitted by law, our total liability arising out of or relating to the Services or these Terms is limited to the greater of (a) the amount you paid for the Services in the 12 months before the event giving rise to the claim, or (b) USD 100.

13.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

13.4 UK and EEA consumers. If you are a consumer in the UK or EEA, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. Loss is foreseeable if it is obvious that it will happen or if both of us knew it might happen when you accepted these Terms. We are not responsible for business losses.

14. Indemnity

To the extent permitted by law, you will compensate us for reasonable costs, losses and liabilities (including reasonable legal fees) arising from third-party claims caused by content you upload without the necessary rights or by your breach of Section 6. This Section does not apply to the extent a claim is caused by our own breach or negligence.

15. Your statutory rights

Nothing in these Terms excludes, restricts or modifies any right or remedy you have under consumer protection laws that cannot be excluded or limited by contract, including:

Australia: the consumer guarantees under the Australian Consumer Law;
New Zealand: the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 (if you acquire the Services for business purposes, the Consumer Guarantees Act does not apply, to the extent the law allows);
United Kingdom: the Consumer Rights Act 2015;
EEA: the consumer laws of your country of residence;
Canada: provincial consumer protection laws, including Quebec's Consumer Protection Act;
United States: state consumer protection laws that cannot be waived.

Where any part of Sections 12 to 14 is not permitted by such a law, it applies to you only to the extent permitted.

16. Disputes and governing law

16.1 Talk to us first. Before starting any formal proceedings, send a written notice to support@crafterslabs.com with your name, email address, App Store order ID (if you have one), a description of the dispute and the relief you seek. We will try in good faith to resolve it within 60 days. To the extent permitted by law, limitation periods are paused during this time.

16.2 If you live outside the United States. These Terms are governed by the laws of Estonia. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence, and you may bring proceedings in the courts of your country of residence or in Harju County Court (Harju Maakohus), Estonia.

16.3 If you live in the United States — arbitration agreement.

(a) Agreement to arbitrate. You and we agree to resolve any dispute, claim or controversy arising out of or relating to these Terms or the Services ("Dispute") through binding individual arbitration, except that either party may (i) bring an individual claim in small claims court, and (ii) seek injunctive relief in court for infringement or misuse of intellectual property. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitrator decides all issues about the scope and enforceability of this Section, except that a court decides issues relating to subsections (d), (e) and (f).

(b) Rules and location. The American Arbitration Association ("AAA") administers the arbitration under its Consumer Arbitration Rules (adr.org). Hearings take place by videoconference or, if you prefer, in the county where you live. For claims under USD 25,000, the arbitration is decided on written submissions unless you request a hearing or the arbitrator decides one is necessary.

(c) Fees. For any arbitration you start, we pay all AAA filing, administration and arbitrator fees, except for the part of the filing fee equal to the court filing fee in your state, unless the arbitrator finds your claim frivolous or brought for an improper purpose.

(d) No class actions or jury trials. You and we may bring claims only individually, not as a plaintiff or class member in any class, collective or representative proceeding, and both of us waive the right to a jury trial. If this subsection is found unenforceable for a particular claim or request for relief, only that claim or request will be severed and decided in court, after the individual arbitration of the other claims.

(e) Public injunctive relief. If a claim seeks public injunctive relief that cannot be waived under applicable law, that request will be severed and decided by a court after the individual claims are arbitrated.

(f) Mass filings. If 25 or more similar demands are filed against us by or with the assistance of the same or coordinated counsel, the AAA Mass Arbitration Supplementary Rules apply, and the demands will be administered in batches of up to 50, with each batch starting after the previous one is resolved. Limitation periods are paused for demands waiting in the queue.

(g) Opt-out. You can reject this arbitration agreement by emailing support@crafterslabs.com within 30 days after you first accept these Terms (or, if you were already a user, within 30 days after we notify you of this version), stating your name, your email address and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

(h) Governing law and courts. These Terms and any Dispute are governed by the Federal Arbitration Act and the laws of the State of Delaware, without regard to conflict-of-law rules. This does not deprive you of the protection of your state's consumer laws that cannot be waived. Disputes not subject to arbitration will be decided in the state or federal courts located in Delaware or in the county where you live, and both parties consent to the jurisdiction of those courts.

17. Apple App Store terms

If you downloaded the App from Apple's App Store:

(a) These Terms are between you and CraftersLabs OÜ only, not Apple. We, not Apple, are solely responsible for the App and its content.

(b) Your license is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you through Family Sharing or volume purchasing.

(d) If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation for the App. Any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, to the extent not disclaimed under these Terms.

(e) We, not Apple, are responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including (i) product liability claims; (ii) any claim that the App fails to conform to an applicable legal or regulatory requirement; and (iii) claims under consumer protection, privacy or similar laws.

(f) If a third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.

(g) You represent that you are not located in a country subject to a US Government embargo or designated by the US Government as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties.

(h) You must comply with applicable third-party terms, such as your wireless data service agreement, when using the App.

(i) Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right (and is deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

(j) Questions, complaints or claims about the App should be sent to us using the details in Section 20.

18. Changes to these Terms

We may update these Terms to reflect changes to the Services, our business or the law. We will notify you in the App or by email at least 30 days before a material change takes effect, unless an immediate change is required for legal or security reasons. If you do not agree, you can stop using the Services before the change takes effect. Changes to Section 16.3 do not apply to Disputes we were notified of before the change.

19. General

These Terms, together with the Privacy Policy and any terms shown at purchase, are the entire agreement between you and us about the Services. If any provision is found unenforceable, the rest remains in effect. We may transfer our rights and obligations under these Terms to another organization in connection with a merger, acquisition or sale of assets, and we will tell you if we do; this will not reduce your rights. You may not transfer your rights without our consent. If we do not enforce a provision immediately, we can still enforce it later. We are not responsible for delays or failures caused by events outside our reasonable control.

20. Contact

CraftersLabs OÜ Kaupmehe tn 7-120, Kesklinna linnaosa, Tallinn, Harju maakond, 10114, Estonia Email: support@crafterslabs.com